Your visit, use, request, inquiry, and/or interaction with the website "BigoHelp.com" in any way constitutes your acknowledgment of your understanding and agreement to what is contained in this Terms of Use page, including communicating with us in any way through the communication methods available on the site. Such as “contact forms, e-mail, WhatsApp, live chat, application forms, and other official communication methods described on the website.”
BigoHelp.com will be referred to later as "BigoHelp, we, us, website, the site, this website, this site", and you will be referred to later as "visitor, customer, client, user, consumer, you".
BigHelp is one of the largest customer service websites in the world, and by visiting and/or using our website you agree to share your data such as “your location, IP address, device information, referral page address” and other data that is important for us to combat digital fraud and manipulation.
The BigoHelp website provides customer service to the user based on a prior request by the user. The website does not make offers to attract users and/or urge them to request the service/services provided on the site. Accordingly, you acknowledge and agree that you are submitting your request based on your desire for the service provided on the site. You agree and acknowledge that the site and employees are not obligated to provide any guarantees or proofs to you to complete the order process and/or complete the payment process in any way.
You acknowledge and agree that your interaction with the content published on the website "BigoHelp.com" in any way constitutes an acknowledgment of your acceptance of the service, its details and requirements in full and that you are fully committed to it, and that you bear full responsibility for any consequences resulting from violating this. You also bear full responsibility for your interaction with any copied and misleading content on any other websites that claims to be linked to our site in any way, without any responsibility towards our site or its employees.
By requesting our services through the website and/or through the communication methods available on the website, you agree that you are obligated to provide and/or share with us your real data and information in order to implement the request that you submitted. Your violation of this and/or tampering and/or attempting to manipulate in any way constitutes an acknowledgment from you that you bear full responsibility. Responsibility for any resulting inconveniences without any compensation to you and the possibility of recovering any payments in whole or in part.
By submitting and/or sending a request through the site or through the communication methods available on the site, you agree that you will share additional data such as “your location, device data, IP address, referral page, and electronic website acknowledgment from you.” This data is confidential and will not be shared with Any other party unless there is a need to use it and/or share it in cases such as “law enforcement agencies in your country and/or the site’s country, the competent authorities for processing payments, dispute cases, anti-fraud, anti-digital tampering, other essential parties between both our site and you.” ".
BigoHelp accepts payments in advance, and does not provide installment or deferred payment services in any form. Your initiation of the payment process constitutes your acknowledgment of your agreement to pay in advance for the digital service(s) that you request. You agree that you do not have the right to demand a refund of any payments you make in any way, partially or completely, whether before and/or during and/or after processing your order, regardless of the final result of the order, whether “success and/or failure of the order.”
BigoHelp processes your payments with multiple, secure payment methods through official agents and official financial institutions, and your completion of the payment process is an acknowledgment of your understanding and agreement that the BigoHelp website does not provide a full or partial refund of payments in any way. You agree and acknowledge that any payments you make to the BigoHelp website are in exchange for processing and implementing a digital service/services on your behalf and based on your request and have no relation to the final result of the request, whether success or failure, in any way.
You acknowledge and agree that BigoHelp does not offer full or partial refunds in any way, regardless of the final outcome of the request, and the final decision on any full or partial refund is ultimately reserved to BigoHelp decision.
You acknowledge and agree that you are aware that BigoHelp is processing and executing your request as an intermediary between you and Bigo Technology, and the site seeks to ensure that the final result of the request is positive. However, in some cases, the final result may be negative for various reasons attributed to Bigo Technology, including “inaccuracy of the information you provided, you are not eligible to benefit from the service, fraud in submitting the application and/or the payment process, the amount paid is less than the amount required in the application form.” , repeated request” and other reasons that may directly or indirectly affect the final result of the request, and BigoHelp and its employees do not bear the slightest responsibility for that.
You acknowledge and agree that all services provided on the BigoHelp website are paid services and that you are paying for a digital service that is not refundable or returnable under any circumstances, and by submitting a request and/or requesting any service described or not described on the website, you are obligated to pay the full cost. In advance, regardless of the expected final result of implementing the request.
You acknowledge and agree that BigoHelp and its employees have the right to cancel and/or refrain from providing the service to you, whether before and/or after the order, including before and/or after paying the order value, if it is found that you are tampering and/or defrauding in any way. In any way, the BigoHelp website has the right to take all legal and security measures against you, and you bear full responsibility for that, and you do not have the right to request a full or partial refund of any payments without any responsibility towards the website and its employees.
We may update our Terms of Use from time to time. Thus, your are obligated to review this page periodically for any changes. We will notify you of any changes by posting the new Terms of Use on this page. These changes are effective immediately, after they are posted on this page.
—Last Update: 2024/07/11